5

1. Shipping Within India

We deliver our products across India using trusted courier partners to ensure safe and timely delivery.

2. Processing Time

Orders will processed within 3 Days Business Day after payment confirmation (Note- Cut of time 1 pm).
Customized or made-to-order products may take additional time, and customers will be notified accordingly.

3. Estimated Delivery Time

• Delivery Time: 7-11 Days Business Days.
• Metro Cities: 3-5 business days
• Other Cities & Towns: 5-7 business days
• Remote Areas: 7-15 business days

(Delivery timelines may vary due to unforeseen circumstances like weather conditions, strikes, or courier service delays.)

4. Shipping Charges

Shipping Charge - Free
We offer Free shipping on orders above ₹ 2000 Within India (T&C Apply).

5. Courier Services-

We Generally Ships Through Indiapost,Fedex,DHL,UPS

6. Order Tracking

Once your order is shipped, you will receive an email/SMS with the tracking details to monitor your shipment.

7. Delivery Attempts & Undelivered Orders

Our courier partner will make two delivery attempts. If the delivery fails, the package will be returned to us.

Re-delivery requests may require additional shipping charges.

8. Damaged or Missing Items

If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery with unboxing images/videos for a quick resolution.

9. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: support@loveraj.com

📞 Phone/WhatsApp: +91-7877637595

1. Eligibility for Returns

We accept returns under the following conditions:

• The product must be unused and in its original packaging.
• Return requests must be made within 14 Days of delivery.
• Customized or personalized products are not eligible for returns.

2. Return Process

To initiate a return, please follow these steps:

• A. Email us at support@loveraj.com with your order details.
• B. Attach images of the product and packaging if it is damaged or defective.
• C. Once approved, we will provide a return shipping address and instructions.

3. Refund Policy

Once we receive your returned product, refunds will be processed within 7 Business days:

• A. Refunds will be credited to the original payment method.
• B. Shipping charges (if applicable) are non-refundable.

4. Exchange Policy

If you receive a damaged or incorrect product, we offer replacements under these conditions:

• A. Contact us within 7 Days of delivery.
• B. We will arrange for a return pickup and send a replacement (subject to availability).

5. Non-Returnable Items

The following products cannot be returned:

• A. Customized and personalized products.
• B. Gift cards, vouchers, and digital downloads.

6. Return Shipping Charges

If the return is due to an incorrect or defective product, we will cover the shipping charges.

For all other returns, the customer is responsible for the return shipping costs.

7. Contact Us

For any return-related queries, please contact us:

📧 Email: support@loveraj.com

📞 Phone/WhatsApp: +91-7877637595